Shipping policy

📌 Order Processing Time

  • Orders are processed within 1–3 business days
  • Orders placed after 2PM may be processed the next business day
  • No shipping on weekends or public holidays

📌 Delivery Times (Estimated)

Delivery times are estimates only:

  • 🇬🇧 UK: 5–10 business days
  • Europe: 7–14 business days
  • International: 10–20 business days

Important note:

Delays may occur due to customs or courier issues.

📌 Tracking Information

  • Tracking numbers are provided once the order is shipped
  • Tracking may take 24–72 hours to update

📌 Customs & Import Fees

  • Customers are responsible for any customs fees or import taxes
  • We are not responsible for delays caused by customs inspection 

📌 Lost or Delayed Packages

If your order is significantly delayed:

  • Contact support after 15 business days (UK orders)
  • We will investigate with the courier